I have been using my new M8811 power supply quite a bit over the last couple of weeks. I like it so far.
(I'm the customer referred to in the original post.)
Frankie did great getting the unit, finding the damage, reordering and then inspecting and testing the replacement unit before sending it on to me.
Here's an action shot of the M8811 driving a PIC32, set to 3.3000 volts, it's readback showing 3.2999 and the Agilent 34410A showing 3.2992 (some loss in the leads).
(edit) attached smaller image.