i'll share my experience.
i purchased a 289/FVF kit from Amazon last month (September), and was so disappointed to receive a unit that has a leaking capacitor.
the unit arrived with 2-bar battery level, and i tested removing batteries for a minute and when replaced back the time stuck and got ATTENTION/Error message line.
the included factory calibration slip and in the meter says the calibration made was October 24 2011.
this means i received an OLD (OLD and leaking capacitor) labeled as brandnew from amazon. 5years old! no wonder capacitor is already leaking.
i contacted Fluke, via the recent thread in my email (from previous bent probes handle issue) regarding this and still awaiting reply. meanwhile,
i contacted amazon and asked about policy regarding delivery of OLD item to a customer (because i also shipped my meter via freight forwarder).
i think they did not understand me and was told they can't help me and instead i should contact my freight forwarder. they even mistaken Fluke
as seller in Amazon. after several messages explaning what is Supercapacitor, that it is a intergral part of the device, that failing supercap renders
the device as battery hog, unable to save time/date settings, etc, i quit conversation and concluded Amazon will not help me.
so in the end, i have a "brandnew" (yes, brandnew but OLD STOCK) 289 unit with leaking capacitor. i guess, the leaking capacitor is a "feature" in
my delivered unit.
sending this for repair will be costly from my end, even if it covered by limited warranty. sometimes, buying Fluke is like wasting money.